Senior Technical Operations Manager

Senior Technical Operations Manager (Mechanical) 70,000 + Car Allowance Commercial/ Pharmaceutical Hertfordshire

Due to increased demand, we are actively recruiting for a Senior Technical Operations Manager (Mechanical) to work at a large pharmaceutical contract based in Stevenage, Hertfordshire. You will be part of the Senior Management Team, supporting all Mechanical functions within the contract.

Duties: Senior Technical Operations Manager (Mechanical):

• Accountable for driving a psychological safety workforce culture, coaching direct reports to ensure our foundation and improvement initiatives are successfully delivered and positively reinforced.
• Responsible for ensuring account compliance against statutory, critical and GxP deliverables.
• Delivering exceptional stakeholder engagement, ensuring all client interface is conducted to a high professional standard at all levels in the operation.
• Building the client relationship, ensuring key stakeholders are engaged, informed and have confident in our ability to provide world class service.
• Accountable for the overview of team key performance indicators and service level agreements. Conducting reviews to ensure relevance and accuracy of such measures against evolving business models.
• Accountable for ensuring resilience planning is conducted for all areas of operations.
• Accountable for technical assurance of Operations Team staff competency across all spheres of influence.
• Provide a senior level conduit between Operations and internal / external stakeholders to ensure continuous improvement of our deliverables against the Site Information Pack.
• Assisting with development of strategic plans, including organisational structure modelling and relevant change programme related actions.
• Assuring suitable succession planning is in action across all functions in the operations teams.
• Responsible for the delivery and tactical implementation actions in line with strategic plans.
• Engaging with our Procurement team to manage the cost-effective and competitive procurement of all Technical Services in line with and influencing the approved supply chain.
• Deputise for the Head of Technical Operations when required.

Employment Package:

• 70,000 Salary dependant on qualifications.
• Car Allowance
• Hours: 08:00 - 17:00
• Status: Permanent, PAYE - Paid monthly.
• 25 days paid annual leave + Bank Holidays + Company pension.
• Company funded training, development and up-skilling

Candidate Profile:

• Degree / HND / HNC in Engineering, Building Services or other similar discipline and or a relevant level 5 professional institute qualification.
• Demonstrable experience (5+ Years) of leading teams in an Engineering / Facilities management environment (preferably in a highly regulated environment).
• NEBOSH National General Certificate or working towards.
• Excellent understanding and experience of workplace Safety management in a front line technical arena.
• Exceptional knowledge of relevant building services statutory regulations, codes of practice and quality control.
• Ability to maintain composure in a demanding, active and holistically client faced environment.