Financial Data Analyst- Client Support

Financial Data Analyst- Client Support

Our client, a leading organization in finance and technology industry, is looking for a diligent and highly motivated individual with excellent customer service skills and a passion for finance to join their dynamic Entities Data team. This is a temporary contract until the end of Oct 2025 with possibility of extension with an immediate start date. This role is based in the City of London and the candidates are expected to be onsite 4 days per week and can work 1 day remotely.

This is a great opportunity for recent graduates to begin their career within a leading organisation that values and promotes self-development. Successful applicants will receive world-class training, and a chance to work in a complex, positive and energetic working environment.

The successful candidates will be the first point of contact for clients, managing and responding to their queries submitted via ticketing system and providing high-quality support across the EMEA and APAC regions. They should be flexible to work early morning shift to support clients across EMEA and APAC. In addition to handling client queries, they will contribute to data-related research and take on broader responsibilities as the project evolves. This is a fantastic opportunity to work in a collaborative, client-facing environment where precision, responsiveness, and professionalism are essential.

Applicants should have demonstrable interest in financial markets and data analysis. They should demonstrate extremely good communication skills and be confident to engage with finance professionals over the phone. Ability to multi-task, attention to detail and ability to maintain focus and motivation while working in a fast-paced environment is essential.

Key Responsibilities:

• Respond promptly and effectively to ADSK service desk tickets
• Provide support to clients across the EMEA and APAC time zones
• Manage multiple, repetitive tasks while maintaining high productivity and attention to detail
• Collaborate with internal teams and take ownership of key responsibilities

Key Requirements:

• Bachelor's/Master's degree in Finance, Economics, or similar discipline.
• Prior experience and a strong interest in financial markets and data analysis.
• Fantastic customer service skills and ability to confidently engage with finance professionals.
• Solid understanding of client engagement, professionalism and reputational risk.
• Excellent communication skills including (written and verbal communication).
• Ability to apply problem-solving skills and work under pressure.
• Ability to manage and prioritise tasks effectively in a fast-paced, constantly evolving environment.
• Quick learner with ability to handle multiple tasks and deliver high-quality work.
• Ability to pivot between different tasks quickly and without much disruption.
• Ability to take ownership and be proactive with key areas of responsibility.
• Ability to do large number of repetitive tasks with high productivity and accuracy.
• Self-motivated, task-oriented, and high degree of professionalism and integrity.
• Strong attention to detail.
• Motivation to grow and develop within the organisation and strong desire to progress
• Be able to work successfully and productively work in a remote (WFH) setting, with self-discipline and good time management.
• Willingness to work flexible shifts, including early start times (6:00-7:00 AM)

Unfortunately, we are only able to contact applicants who are successful to interview stage.

We are an equal opportunities employer and welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation, and transgender status. All appointments are based on merit