Housing Fraud Investigations Manager

We are seeking a highly skilled Housing Fraud Investigations Manager to lead a dedicated team tackling tenancy fraud, unlawful subletting, and unauthorised occupation. This is a crucial role in ensuring council housing stock is protected, tenancy fraud is prevented, and properties are recovered efficiently.

As the lead investigator, you will develop and implement robust fraud prevention strategies, oversee investigations, and ensure legal action is taken where necessary. You will also work closely with housing, legal teams, external enforcement agencies, and local authorities to maximise service impact.

Key Responsibilities
Lead a team of Housing Fraud Investigation Officers, ensuring effective case management.
Conduct data-gathering exercises to identify fraudulent activity and unauthorised subletting.
Oversee investigations and ensure appropriate action is taken to recover properties and prosecute offenders.
Implement and manage fraud deterrence campaigns, including key amnesties and social media awareness initiatives.
Ensure all investigations comply with the Housing Act, Police and Criminal Evidence Act (PACE), Regulation of Investigatory Powers Act (RIPA), and Data Protection laws.
Instruct legal services and monitor court proceedings to recover properties swiftly.
Present evidence at court hearings and tenancy fraud cases, ensuring a legally sound and professional approach.
Prepare detailed reports on financial savings and tenancy recoveries, demonstrating the impact of fraud prevention initiatives.
Provide training to housing teams, elected members, and residents to raise awareness of tenancy fraud.
Work collaboratively with internal departments, police, social services, and legal teams to enhance investigation outcomes.

About You
Extensive experience in housing fraud investigations, tenancy enforcement, or fraud prevention.
Strong understanding of housing legislation, tenancy law, and judicial processes.
Experience of presenting evidence in court and legal proceedings.
Knowledge of best practices in fraud detection, data analysis, and compliance with investigative laws.
Excellent investigative and analytical skills, with the ability to manage complex caseloads.
Strong communication and leadership skills to engage with stakeholders, legal teams, and housing officers.
Ability to develop and implement fraud prevention strategies to safeguard housing stock.
Degree-level qualification or equivalent experience in fraud investigation, housing, or law enforcement.
Housing-related qualification (e.g., CIH Level 4/5) is desirable but not essential.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.