Branch Operations Manager

Interaction Recruitment are recruiting for an experienced Branch Operations Manager to join their busy client in Croydon. The successful candidate will come from a Building Supplies / Builders Merchant background and will have a worked within a Branch Operations Manager, Assistant Branch Manager or Warehouse / Transport Manager role previously.

Salary: £35k to £40k per annum (DOE)

The working hours are: Monday to Friday 06:30am to 4:30pm & 1 Saturday on 1 off 07:00am to 11:00am

This role involves:

• Oversee all health and safety responsibilities, ensuring compliance with company procedures.

• Schedule deliveries and collections from the sales team.

• Manage fleet compliance, truck and driver card downloads, and PMI/MOT schedules.

• Maintain driver files, monitor speeding, and manage breakdowns, maintenance, and fuel.

• Handle driver accidents/incidents and agency cover, including insurance and license information.

• Oversee driver CPC training and tracker system.

• Conduct daily health & safety walks with the yard manager.

• Ensure paperwork compliance and proper PPE distribution.

• Oversee pick note distribution, signing off deliveries, and checking goods location and weight limits.

• Assist branch manager with weekly stock taking and quarterly templates.

• Monitor stock levels and support the branch manager in inventory management.

• Conduct health and safety checks (racking, alarms, fire safety, etc.) and report near misses, visitors, and accidents.

• Maintain keyholder responsibilities and access to secure areas and security footage.

• Identify areas for security improvements.

• Assist with sales, including answering phones and chasing quotes.

• Support branch manager in maintaining an excellent customer experience while ensuring health and safety standards.

To be considered for this role you must have:

• Previously worked within a Branch Operations Manager, ABM or Transport / Yard Manager role within a building supplies business
• Customer service experience
• Purchasing and stock control experience
• A good understanding of Building Supplies industry
• Strong negotiation / influencing skills
• A Full UK Driving Licence
• The ability to forge and maintain strong working relationships with all stakeholders
• Good literacy and numeracy skills
• IT skills able to use Microsoft Office packages and database software
• Experience of working towards a budget / sales targets
• Previous experience of team leadership
• Previous knowledge of P&L account (preferable)
• Counterbalance FLT license (preferable)

Benefits:

• Annual Bonus
• Pension
• Private Healthcare

If you're interested in this role and would like more information then please contact (url removed)

Branch Operations Manager / Building Supplies / Builders Merchant / Warehouse Manager / Yard Manager / Transport Manager / Trade Counter Manager / ABM / Assistant Branch Manager

INDWF