Independent Living Maintenance Officer

Independent Living Maintenance Officer

Location: Sites across St Albans, Luton, Cambridge, Bury St.Edmunds

Salary: up to £28,000 including £2,000 car allowance

Contract: Full-time / Permanent

Full UK driving license and access to a vehicle required

We're looking for a proactive and customer-focused Independent Living Maintenance Officer to join our team. In this varied and hands-on role, you'll be responsible for delivering high-quality repairs and maintenance across our Independent Living schemes, ensuring our buildings remain safe, well-maintained, and welcoming for residents.

Key Responsibilities

Carry out minor repairs and maintenance across communal areas and individual properties

Plan and schedule maintenance tasks efficiently

Conduct monthly estate inspections to identify issues

Ensure health & safety standards are maintained

Oversee contractor work on-site

Monitor and track repairs and escalate when needed

Communicate effectively with residents and stakeholders

Gather feedback and support continuous improvement

What We're Looking For

Experience in maintenance or repair work

Strong organisational and communication skills

Ability to work independently

Excellent customer service approach

Comfortable with IT systems

Our values

At bpha, our values are at the heart of everything we do:

We take responsibility: We do what we say and are accountable for our actions.

We show empathy: We respect and listen to every colleague and customer.

We are better together: We value diversity and achieve more as one team.

We are ambitious: W