Customer Service Officer

Your new role

Looking for a role where you really make a difference?Have what it takes to deliver exceptional customer service?Looking for a great work-life balance?
My client is recruiting a strong customer service candidate to join their customer service team, where you will support customers face to face and over the phone, providing guidance. You will regularly support vulnerable customers, reviewing and offering ways to support them, ensuring an empathetic attitude.

Providing advice face to face
Promoting online services
Ensuring accurate information is provided to customers at all times
Ensuring systems are updated accurately
Administrative tasks when required

What you'll need to succeed

Customer service experience
IT systems knowledge
Excellent communication skills
Ability to prioritise workloads

What you'll get in return
Flexible working Life assurance - Equivalent to 4 times annual salaryPension scheme - Contribute up to 6% and the company will match the contributionProfessional development - Support towards gaining professional qualificationsReward scheme - A wide range of benefits, rewards, and discounts
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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