Head of Referrals

Head of Referrals Health & Social Care SectorLocation: Remote/homebased with minimum 2 days per week at Head office in Potters Bar and National travel will be required.Salary: £55,000 + £4,800 car allowance.

Who are we?

CareTech Community Services established in 1993 has 250 services with continuous growth with new developments/services. CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions.

By empowering our staff, we support people to live fulfilling and independent as possible within their own homes and also in residential care.
Our staff are dedicated to providing innovative and creative support. We provide the highest levels of care to our residents. To enable us to do this we need positive, caring and dedicated professionals to deliver first class care.

All applicants will be subject to satisfactory references and all employees are checked against the Disclosure & Barring Service (DBS).

CareTech are proud to announce they are a Disability Confident Leader.

CareTech is a person-centred Care Company, which provides quality of care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

The Role

We have an exciting opportunity for a Head of Referrals to join our friendly CareTech team, you will be responsible for the day-to-day management and oversight for the Referrals and Assessment Team and all referral & assessments activity for the core beds developing a healthy pipeline of referrals for the new services across adults and specialist. Leading the team and working closely with Operational colleague s and all stakeholders.

Key Responsibilities:

• Be aware of and undertake mandatory and other training requirements necessary for the successful and safe performance of your job, including relevant updates.
• Line management of the Referral and Assessment team
• To be office based at Head Office minimum of two days per week.
• Ensure the team are working to agreed KPI s.
• To undertake comprehensive assessments, as and when required.
• Have full oversight of the end-to-end Referrals and Assessment process, taking the lead to optimize and maximize the conversion of enquiries to agreed and funded placements
• Ensure all voids are marketable and available to view to the agreed specification, furnished and ready on time.
• To support the team with identifying new funders, referral leads and key contacts.
• Attend senior meetings as required.
• Understand and ensure the implementation of the company s health and safety policy, emergency and fire procedures.
• Promote and ensure the good reputation of the Company. To act as a positive role model, maintaining and demonstrating a positive attitude towards internal and external stakeholders.
• Ensure the security of the Company is maintained at all times
• Undertake any other duties, as required

This is not an exhaustive list of duties and responsibilities but reflects accurately the position.

What we need from you:

• Demonstrated experience within a Healthcare or Social Care Environment;
• Successful track record of working in collaboration with and as part of a Senior Leadership Team
• Appropriate academic qualification to degree level or equivalent professional qualification;
• Exceptional influencer who influences positively at all levels across the organisation;
• A brilliant communicator, someone who can engage and inspire;
• A great leader, who role model s great behaviour at all times; and are a creative thinker;
• A well-developed intellect sound analytical skills, curious about what might be;
• High level of energy, urgency and drive. Can cover ground quickly;
• Tenacious - must be able to lead the team effectively as well as being a team-player;

Benefits:

• Car Allowance
• Single Healthcare Cover
• You will be eligible to participate in the Management Incentive Plan for senior leaders across CareTech.
• Blue Light Card
• Generous annual leave
• Dedicated learning & development programmes
• Free enhanced DBS check
• Stakeholder pension