Financial Wellbeing Officer - Money Guidance

Do you enjoy helping people feel more confident about money and access the support they need?

We're recruiting for a Financial Wellbeing Officer to join a growing charity that supports people facing financial difficulties. This is a varied, people-focused role where you'll combine community outreach, engagement and practical support to help individuals improve their financial wellbeing and stay connected to debt advice services.

What you'll be doing

• Supporting individuals to access money and debt advice services

• Following up with clients and helping them stay engaged with support

• Delivering informal money guidance and financial wellbeing sessions

• Building relationships with community organisations across London

• Keeping accurate records and supporting service administration

We'd love to hear from you if you have

• Experience supporting people in a community, advice, welfare, customer service or charity setting

• Strong communication and organisational skills

• A warm, empathetic and non-judgemental approach

• Confidence working with people from diverse backgrounds

• Experience or knowledge of money guidance, financial capability, debt advice or welfare support would be an advantage, but full training can be provided

What's on offer