Stock Services Supervisor

Job Title: Stock Services Supervisor

Salary Range: SSA SO1 £35,391-£42,888

Permanent/Fixed Term/Secondment: Permanent

Full Time/Part Time/Term Time Only: Full Time

Location: The Cottage, Little Green, Richmond TW9 1QH

Objective of role

As Stock Services Supervisor, you will play a key role in ensuring that residents across Richmond upon Thames have access to a rich and diverse range of library stock and resources. You will coordinate the procurement and supply of books and other library materials, ensuring efficient workflows from ordering through to delivery. The role includes overseeing stock operations, maintaining clear and consistent processes, and supporting the effective administration of library stock budgets.

About the role:

• Supervise the procurement, receipt, and distribution of library stock, ensuring accurate financial processes and authorising payments.
• Line manage the Stock Services Assistant and occasional volunteers, ensuring consistent application of staffing policies and professional standards.
• Maintain an accurate and up to date library catalogue by creating and updating item records. Oversee interlibrary loans to ensure services meet agreed standards.
• Produce service documents, maintain manual and electronic records, handle customer and supplier enquiries, and monitor supplier performance.

Essential Qualifications, Skills and Experience

You will need:

• Knowledge - An up-to-date knowledge of library stock selection and procurement processes
• IT Skills - Proficient in using standard PC software (e.g., Microsoft Office), stock management systems, and electronic ordering.
• Finance - Ability to make accurate financial calculations and administer budgets using financial systems.
• Communication - Proven track record of communicating effectively with staff, contractors and customers.
• Qualifications - Maths and English to a minimum of GCSE level four or equivalent and a recognised LIS qualification and/or significant relevant experience

Indicative recruitment timeline:

Closing Date: Sunday 22nd March 2026.

Shortlisting Date: W/C 23rd March 2026.

Interview Date: 15th & 16th April 2026.

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.