Client Relationship Manager

Who we are…

GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world’s largest industries for companies, government organisations and industry professionals. 

We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.

Why join the Sales team at GlobalData?

GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world’s trusted source of intelligence.

Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it’s the collaboration of our teams that have shaped our success and will continue to do so in the future.

The Sales team operates at the face of our business working with an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme.

The role...

We’re looking for Account Manager’s to join our Healthcare division where we are a leading business intelligence provider in the Pharmaceutical and Medical Device markets. Our platform enables organisations to evaluate partners and investors, plan new products and market entry to get ahead of their competition.

Our Account Managers work closely with senior business leaders on retention and growth of our clients. You’ll be responsible for designing and executing sales plans that identify further cross and upselling business opportunities within existing accounts and driving revenue and renewal business.  

What you'll be doing...

• Retention and growth of approximately 50-60 GlobalData clients worth in excess of £1m, covering a range of companies across the manufacturing, drug development and services sectors of the Pharmaceutical industry.
• Facilitating meetings and delivering relevant, impactful client presentations to senior management level clients that present our full range of services as meaningful solutions
• Preparing high quality proposals and successfully negotiating to win profitable new business and grow renewals
• Achieve monthly sales revenue targets based on new business, alongside growth of existing subscriptions
• Identify new business and revenue growth opportunities
• Prepare account reviews, plans and accurate sales forecasts
• Contribute to the larger business by providing relevant client feedback and intelligence to the product development and marketing teams
• Work proactively and positively with the wider team including Sales, Analysts, Client Services, Marketing and Consultancy, to coordinate and drive the full value of our solutions for our clients.
• Manage the pipeline book of business from opportunity initiation through the delivery lifecycle
• Understand industry trends to be able to proactively suggest ideas and approaches to your clients

What we're looking for...

• Minimum 2 years’ experience within a business-to-business sales environment, ideally within business intelligence, consulting or information services. 
• A working knowledge of the Pharmaceutical industry is highly desirable.
• A successful track record in outgoing sales and account management.
• A growth mindset with the ability to work both individually and collaboratively with the wider team.
• Client focused with a good network of information buyers within a number of verticals.
• Proven ability to engage with C-level decision makers and coordinate activity on major accounts
• You will need to demonstrate a proven and successful track record of growing accounts.  
• Strong quantitative skills, comfortable with financial data, corporate and market statistics, and other aspects of company & market analysis and consulting.
• You will be expected to be a strong influencer with commercial acumen who understands negotiation techniques and applies them to secure and close deals. 
• You will be expected to be highly motivated and driven, with a natural flair for relationship building, to ensure you achieve your individual revenue targets, whilst maintaining robust sales pipelines.

In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com

GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

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