Supporter Development Coordinator
Company
Royal British Legion
Location
London
Employment Hours
Full Time
Employment Type
Permanent
Salary
Job Requirements/Description
About The Role
At the Royal British Legion, we believe every supporter deserves to feel truly valued. As our Supporter Development Coordinator, you'll play a key role in strengthening the bonds between our charity and those who give their time, money, and voice to our cause. Working closely with your manager, you'll help bring our stewardship strategy to life, creating thoughtful campaigns and experiences that show our supporters just how much they mean to us.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This is a role for someone who loves email marketing and creativity. This role has a focus on building impactful emails (at RBL we use email platform Dotdigital) and is perfect for someone with an interest in analysing and continuously improving our communications to supporters. There is also plenty of variety within this role. One day you might be helping shape a powerful email or direct mail campaign, the next you could be supporting an event that brings our supporters closer to the impact of their generosity. You'll be involved at every stage, from planning and budgeting to delivery and analysis, making sure everything we do is meaningful, impactful, and aligned with our values.
Collaboration will be at the heart of your work. You'll partner with colleagues across fundraising, marketing, supporter care and beyond, ensuring every message and interaction feels personal, consistent, and inspiring. Whether it's building relationships with suppliers, supporting with creative content, or making sure campaigns run smoothly and compliantly, you'll have the chance to really make your mark in a team that values fresh ideas and attention to detail.
If you're someone who enjoys working with people, has a flair for communication, and takes pride in making others feel valued, this could be the perfect opportunity. You don't need to tick every box on the list of requirements, what matters most is your enthusiasm, your willingness to learn, and your passion for making a difference. Together, we'll ensure that every supporter feels appreciated and inspired to continue standing with us.
You will be contracted to our London hub with a minimum expectation of three days per week for the first 6 months then two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 29th September 2025
Interview Date: W/C 6th October 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
At the Royal British Legion, we believe every supporter deserves to feel truly valued. As our Supporter Development Coordinator, you'll play a key role in strengthening the bonds between our charity and those who give their time, money, and voice to our cause. Working closely with your manager, you'll help bring our stewardship strategy to life, creating thoughtful campaigns and experiences that show our supporters just how much they mean to us.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This is a role for someone who loves email marketing and creativity. This role has a focus on building impactful emails (at RBL we use email platform Dotdigital) and is perfect for someone with an interest in analysing and continuously improving our communications to supporters. There is also plenty of variety within this role. One day you might be helping shape a powerful email or direct mail campaign, the next you could be supporting an event that brings our supporters closer to the impact of their generosity. You'll be involved at every stage, from planning and budgeting to delivery and analysis, making sure everything we do is meaningful, impactful, and aligned with our values.
Collaboration will be at the heart of your work. You'll partner with colleagues across fundraising, marketing, supporter care and beyond, ensuring every message and interaction feels personal, consistent, and inspiring. Whether it's building relationships with suppliers, supporting with creative content, or making sure campaigns run smoothly and compliantly, you'll have the chance to really make your mark in a team that values fresh ideas and attention to detail.
If you're someone who enjoys working with people, has a flair for communication, and takes pride in making others feel valued, this could be the perfect opportunity. You don't need to tick every box on the list of requirements, what matters most is your enthusiasm, your willingness to learn, and your passion for making a difference. Together, we'll ensure that every supporter feels appreciated and inspired to continue standing with us.
You will be contracted to our London hub with a minimum expectation of three days per week for the first 6 months then two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 29th September 2025
Interview Date: W/C 6th October 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Company
Royal British Legion
Location
London
Employment Hours
Full Time
Employment Type
Permanent
Salary