Transport Controller

Freightserve recruitment are looking for a Transport Controller for a well-established Courier company. The company is based in the Colnbrook, Berkshire area.

Transport Control handle over 200 calls per day from drivers, customers and internal departments. The purpose of the team is to ensure all work is collected by allocating between jobs per day to a team of 35 drivers across London, Bristol and Birmingham.

• Allocating regular and ad-hoc collections for Drivers
• Allocating rounds to contractors to cover for sickness and holidays.
• Ensuring all previously allocated work is accounted for and checked off using both an in house system and external systems.
• Supplying customers with waybills, courier bags and mailbags.
• Signing for any incoming packages and informing the recipient of their arrival.
• Use a forklift truck to load and unload vans/lorries.
• Daily contact with Customer Services, Sales, Logistics and Operations in order to resolve customer queries and ensure all jobs are completed in line with customer expectations.

The successful applicant will have:

• Previous experience within a similar environment
• Strong communication skills both written and spoken
• Good geographical knowledge (mainly London, Birmingham, Bristol and Home Counties)
• Ability to work within a fast-paced pressurised environment
• Flexibility in working hours as will be required to work the later shift to cover holidays 1pm to 9pm.

Working hours are Monday - Friday 0900 - 1800.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.