Invigilator

Job Description:

Job description : Test Administrator/Invigilator

Location: Winway College of Business and Technology ,AMP House, 5th Floor, Dingwall Road, Croydon - CR0 2LX

Contract Type: Zero Hours

Hours: Varied

We are looking to expand their test centre teams of invigilators and test administrators and seek professional, knowledgeable and driven individuals to join the WINWAY family. You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times.

Key accountabilities will include the following

Conducting visual security and identity checks on candidates

Providing efficient test delivery to the candidates

Walkthrough testing rooms every 5 to 10 minutes once and/or continuous invigilation in the exam room as needed

Setting up the exam with all the needed exam materials and making it ready for the next round of exams.

Providing the highest levels of customer service at all times

Ensuring that candidate needs are met with understanding and respect

Performing test centre opening and closing procedures

Ensuring equipment and workstations are properly set up and cleaned ahead of each exam session

Dealing with candidates signing in as required, ensuring the test process is clearly explained to candidates, and providing test results to candidates as needed

Writing/Reporting incidents to the supervisor and on exam invigilator portals

Reaching out to the respective exam help desks to solve issues and to find solutions for the incidents/issues.

Receiving, guiding, directing and sending off the exam candidates to make them feel less stressed and feel comfortable during their time in the test centre.

Giving deep attention to detail and being vigilant to make the exam/testing process smoother.

Recording attendance and attending candidates at the registration by verifying their respective, relevant and appropriate IDs.

Experience of a customer facing role, ideally from a testing environment

Strong communication and customer service skills

An ability to work under pressure and sometimes deal with difficult situations

Lots of initiative

Strong attention to detail

First class administrative and communication skills.