Finance Systems Support Analyst - Aderant - London

Finance Systems Support Analyst - Aderant - London

A Finance Systems Support Analyst with good Aderant experience is required by a leading law firm based in central London. This role is an initial 6-month Fixed Term Contract, with a potential for that to be extended in the future

Experience required:

Strong understanding of finance systems in a legal or professional services environment (e.g., Aderant, Intapp, etc.).

Aderant Expert and related systems, with the Aderant table structure, etc

Experience with ITSM platforms such as ServiceNow, including queue and SLA management.

Knowledge of SQL

Role:

Act as 1st line support for Aderant finance systems issues and requests via ServiceNow. Resolving or escalating incidents in line with SLAs.

Perform daily data integrity checks of key systems (e.g., Aderant Expert, Intapp, etc) to ensure uptime data integrity.

Execute scheduled tasks such as patch testing and user access reviews.

Support monthly server and system maintenance activities.

Assist users with basic and complex queries related to billing, AP, time entry, and reporting.

They are open on salary, as it is a 6-month fixed-term contract

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