Senior Neighbourhood Manager

Senior Neighbourhoods Officer

Location: London

Salary: 45,518

Duration: Permanent

Greenacre are pleased to be supporting a social housing organisation, based in London with their recruitment of a Senior Neighbourhoods Officer, to lead a small team to deliver effective housing management, oversee serious ASB cases, and support tenancy and estate management.

What will you do in the role?

• To manage the Neighbourhood Officers ensuring the effective delivery of neighbourhood services and excellent customer service to residents in our general needs rented accommodation.
• To maintain high delivery standards in relation to tenancy and estate management ensuring compliance.
• To support the Neighbourhood Manager in ensuring there are clear policies, procedures and working practices in place to enable service delivery and which recognise good practice.
• To be the lead officer for managing and taking action on serious cases of anti-social behaviour (ASB) and internal ASB expert providing support to the wider organisation.
• To enforce tenancy agreements and take necessary action where tenants breach their agreements in line with our policies and procedures including the preparation and of legal documentation and attendance at court.

Who would excel in this role?

• Experience of managing a small team
• Extensive experience of effectively managing ASB in line with good practice.
• Experience, knowledge and understanding of good practice in housing management, tenancy management and tenancy sustainability.
• Experience of carrying out inspections and delivering good estate management practices including health and safety compliance.

To discuss this role in more depth, please phone Kelly Power on (phone number removed)

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.