Head Housekeeper

Contract:

Full Time

A purpose-built care home located in the heart of the Margate community in Kent. Our 68-bed luxury service provides exceptional levels of Residential Care, Nursing Care, Dementia Care, and Respite Care

We're looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You'll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You'll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents.

Key Responsibilities:

• Supervise and Lead: Oversee and manage the housekeeping team, assigning tasks and ensuring daily operations run smoothly.
• Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.
• Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.
• Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
• Quality Inspection: Inspect residents' rooms and common areas to ensure cleanliness and adherence to quality standards.
• Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally.
• Safety and Sanitation: Adhere to and enforce proper safety and sanitation procedures to maintain a safe environment.
• Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.
• Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.
• Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements.

Our care home is part of Care Concern Group; a market leading, family-owned care group operating over 100 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

We are driven by the five core values that define the Care Concern Group:

Trust Respect Passion Kindness InclusivityThese values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you're a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!

Contract Details

• Pension
• Onsite Parking
• Paid DBS
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)