IT Support and Endpoint Technician

? IT Endpoint Technician

Location: Kings Cross Hours: 40 hours/week (Mon-Fri, 09:00-18:00, 1-hour lunch) Starting Salary: £28,808 Annual Leave: 23 days (rising to 28 after 5 years) Remote Work: Flexible home working is not available Travel: Occasional visits to other sites

About the Role

A leading pathology company in the UK is seeking a proactive and technically skilled IT Endpoint Technician to support its endpoint infrastructure. This is a hands-on, physically active role based on-site, ideal for someone with a passion for hardware and a drive to learn and grow in a dynamic IT environment.

Key Responsibilities

• Provide first-line desktop support for endpoint infrastructure
• Manage and escalate IT helpdesk tickets
• Deploy and configure PCs, laptops, thin clients, mobile phones, and printers
• Perform hardware upgrades and repairs
• Set up Windows user accounts and email mailboxes
• Participate in system patching and endpoint security
• Maintain documentation and respond to emergency support requests
• Collaborate with internal teams and external engineers
• Ensure compliance with data protection and security policies

Who This Role Would Suit

• Hardware-focused: Comfortable replacing parts and upgrading computers
• Experienced or keen beginner: Ideally 1+ year in a similar role, but we're open to enthusiastic learners
• Physically active: The role involves lifting, moving, and setting up equipment
• Eager to grow: Motivated, proactive, and ready to take initiative

Why Join Us?

You'll be part of a supportive IT team within a respected healthcare organisation, contributing to essential services and gaining valuable experience in a fast-paced technical environment.