Fire Service Engineer

Fire Service Engineer

London

Up to 43,000

Work on large-scale commercial projects with Siemens, Gent, and Notifier systems, delivering top-tier fire and security solutions.

Principal Responsibilities

• Conduct routine servicing efficiently, adhering to high-quality standards.
• Carry out additional work at customer premises, ensuring top-tier standards are met.
• Communicate effectively with customers to explain system statuses and highlight any defects.
• Collaborate closely with service administrators to meet service commitments and schedules.
• Plan and execute tasks, including maintenance visits, emergency repairs, and system enhancements.

Accountabilities

• Leave systems fully functional or escalate unresolved issues appropriately.
• Deliver accurate and timely documentation of work completed.
• Provide a professional service that consistently results in high customer satisfaction.

Key Competencies

Skills

• Proficient in servicing fire alarms and associated systems.
• Skilled in identifying, testing, and terminating fire detection system cables.
• Experienced in logical fault diagnosis and system repair.
• Familiar with cable containment systems.
• Demonstrates professionalism in interactions with customers and team members.
• Strong verbal and written communication skills.

Technical Expertise

• Basic understanding of building service systems to facilitate integration.
• Extensive knowledge of fire alarm troubleshooting and false alarm prevention.
• Certifications in servicing Notifier, Siemens and Gent equipment (essential).