Merchandising Administrator

Our client is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Home Palace: Hampton Court Palace
Status: Established/Permanent
Salary: £29,427 per annum
Days/Hours of work: Full time, 36 hours per week, Monday - Friday

About the role and about you

No visit to any one of the six Historic Royal Palaces would be complete without a souvenir of a great day out. Their products are an important income stream for them, so it s essential that their Buying and Merchandising Team are able to work smoothly and efficiently.

They are seeking to appoint a professional and enthusiastic individual to join their team at Hampton Court Palace.

This demanding role will be responsible for providing their busy team with an exemplary standard of support by carrying out all the necessary administration in the merchandising process.
Key responsibilities will include the management of orders on the Retail system and organising price changes as required, updating product details to ensure accuracy of the system database and corresponding documents.

Benefits include:

• Competitive Pay
• Annual bonus and pay reviews
• Generous employer contributed pension scheme
• Enhanced holiday entitlement
• Family friendly policies and benefits
• Financial support services
• Staff discounts and access to all palaces
• Family membership to all palaces
• Complimentary tickets (up to 2 for your friends and family)
• Cycle to work scheme

About you

You ll be one of the key members of the team, so, as well as a good all-round standard of education (educated to GCSE or equivalent level), ideally you would already have Retail and administration experience (ideally within a merchandising environment), with the ability to multitask and cope with tight deadlines.

You will be highly organised, and customer focused with the ability to use your initiative and prioritise. Excellent verbal and written communication skills are essential as is confidence to learn new software packages.

Closing date: 23:55pm 18th March 2025

Our client is a registered charity and an equal opportunities employer. Applications are welcome from all candidates regardless of sex, racial, ethnic or national origin, disability, age, sexuality or responsibilities for dependents. They value a diverse workforce and celebrate our differences.

You may also have experience in the following: Retail Admin, Retail Administrator, Merchandising, merchandising assistant, Retail Assistant Office Administrator, HR Officer, Office Assistant, Data Entry, Admin Assistant, Administrative Assistant, Business Support Assistant, etc.

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