Operations Manager

Job description

Overview
We are seeking an experienced and dedicated Operations Manager to oversee the daily operations of our supported living services. The ideal candidate will possess a strong background in managing care services, ensuring high-quality care for service users, and leading a team of professionals in a supported living, residential or home care environment. This role requires a compassionate leader who can effectively manage resources while maintaining compliance with health and safety regulations.

Duties

• Supervise and support staff in delivering exceptional care to service users, ensuring their needs are met with dignity and respect.
• Oversee any medication administration processes, ensuring compliance with all relevant regulations and best practices.
• Develop and implement operational policies and procedures to enhance the quality of care provided.
• Manage day-to-day operations of the facilities, including staffing, scheduling, and resource allocation.
• Conduct regular assessments of care plans.
• Foster a positive work environment that encourages teamwork, professional development, and employee satisfaction.
• Liaise with families, healthcare professionals, and regulatory bodies to maintain open lines of communication regarding care.
• Monitor financial performance and assist in budget preparation to ensure efficient use of resources.

Skills

• Proven leadership skills with the ability to motivate and manage a diverse team effectively.
• Experience as an Ops Manager, or Area Manager or Regional Manager
• Previous experience of being a Registered Manager
• Strong supervisory skills with a focus on quality assurance in care delivery.
• Background in senior care is essential.
• Excellent organisational skills with the ability to manage multiple priorities simultaneously.
• Strong interpersonal skills to build relationships with service users, families and staff
• A compassionate approach to care management that prioritises the well-being of residents.
• A level 5 in health & social care

If you are passionate about improving the lives of seniors and possess the necessary skills to lead a dedicated team in providing exceptional care, we encourage you to apply for this rewarding position as Operations Manager.