Registration Officer

We are looking for a meticulous, driven and highly organised officer to join our friendly team in administering the registration process for Pharmacies, Pharmacists and Pharmacy Technicians on a 12-month fixed term contract.

Closing date: 13th November 2025 (11.59pm) however we advise applying asap as we will be interviewing as we receive applications and may close the role early.

Interview dates: Throughout November as applications are received

Location: Canary Wharf, London (Hybrid working approach, 6 days in office a month from January)

Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday

The Role

• Do you have an excellent eye for detail and possess the ability to accurately process high volumes of data?
• Do you get a sense of satisfaction from providing high quality customer service and hitting targets?
• Can you learn systems, policies, and processes with ease and offer suggestions for improvement?

If so, our Registration Officer role is just what you're looking for

The post holder will be responsible for checking applications and the associated documents from people and premises applying to join the Register. As the regulator for pharmacists, pharmacy technicians and pharmacies in Great Britain, Registration Officers are crucial in maintaining public confidence in pharmacy services by safeguarding the quality and integrity of our register.

As part of our pre-employment screening process, this role is subject to a basic Disclosure and Barring Service (DBS) check. In addition, the GPhC will conduct Fitness to Practise (FtP) checks for any applicant who is currently, or has previously been, a registrant of the GPhC. Applicants will be asked to declare this during the application process and may be subject to further internal verification. Any findings may be considered as part of the recruitment decision.

The successful applicant will:

• Play a key role in our frontline regulatory work, with the opportunity for training and development to broaden your skillset.
• Possess excellent attention to detail with experience of working in a customer services environment dealing with high volumes of processing and data entry.
• Embrace new technology, picking up systems like CRM and records management tools with ease and confidence.
• Have excellent written and verbal communication skills, responding to customers in a professional and clear manner.
• Work within Service Level Agreements and be target driven and determined to achieve individual and department targets.
• Have an unwavering commitment to equality, diversity, and inclusion.

Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:

• 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
• A choice between two pension providers: NHS England pension scheme or Standard Life.
• Flexible working arrangements.
• Career breaks and sabbaticals.
• Life assurance, season ticket loan, bike loan and many more.

Applying for this role

If you feel you have the required experience and skills and would like to join us, please complete our application form, including thesupporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy.

Please note that applications without a supporting statement will not be considered.

Please consult the knowledge and skills section of the job description document to help you prepare your application.

We welcome applications from all sections of the community

Whilst we are proud to be members of the Disability Confident Scheme, you don't have to have a disability for us to discuss reasonable adjustments. Please let us know if you need any support during the application or interview process and we will happily discuss this with you.