Product Quality Engineer

Role overview:

Product Quality Engineer
Stevenage 
Stevenage - Transport Office (LM0228) – Bessemer Drive, Stevenage, SG1 2DL
Permanent 
Full Time

Grade 3

Hours – 37 per week Monday to Friday

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here.  You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

We're looking for a Product Quality Engineer to be part of our specialised team responsible for product evaluation, ensuring our own label major domestic appliance product range, one of the largest in our business meet all regulatory compliances and are safe.  You'll influence the design, maintaining a high quality which will reduce call centre activity, increase first time fix rates and reduce service costs. You’ll work closely with our European suppliers, our Hong Kong office and other parts of our incredible business. 

Role overview:

Product Evaluation

• Evaluating respective product categories (Major Domestic Appliances) and advise the Commercial Team as to their suitability of sale
• Compliance by documentation checking and product testing
• Constant monitoring of product quality, involving pre-shipment inspection review, investigation of customer returns and repair service data

 
Product Safety

• Conducting safety investigations for selected products and all follow-up actions must be clearly assigned and actioned in a timely manner  
• Working closely with our HK office to provide technical guidance
• Assisting the update of the Product Safety database of reported incidents reporting
• Regularly monitoring European & UK standards for relevant updates that may affect our business

 
Legislation & Standards

• Regularly monitoring European & UK standards for relevant updates that may affect our business
• Updating relevant updates to the management team

 
You will need:
 

• Experience of product development, safety requirements and quality management procedures
• Good understanding of current and developing technologies
• Experienced to degree level or equivalent or possesses relevant technical qualifications
• Ability to assess technical risk and to formulate an effective risk management strategy for both development and manufacturers, suppliers
• Full valid UK driving licence and passport
• To be able to travel oversees as required

 
We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include:
 

• Performance related bonus
• Competitive pension scheme
• Product discounts on the latest tech
• A range of wellbeing initiatives

Why join us:

Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. 

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.

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