Head of Media & Strategic Communications

About us

The Refugee Council is the nation's refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

About the role

This role will be responsible for the delivery and leadership of our media and strategic communications functions, which help deliver the strategic ambitions to secure policy change and change public attitudes.

In this role, you will:

• Lead and deliver all our work with the media, including online, offline, and crisis communications.
• Ensure the effective promotion and delivery of our new brand.
• Help us reach our target audiences with brand-aligned messaging.
• Lead our strategic communications projects, such as our Fair Shot project.
• Gather insights and evidence to inform our strategic and wider communications work.
• Create and lead a high-performing team.

To be successful in this role, you will require:

• Experience in leading media or communications in a public policy environment.
• A strong track record in leading strategic communications work for an organisation, engaging multiple audiences, including media, service users, politicians and policymakers, supporters, donors, and stakeholders.
• Substantial experience working in a busy press office and engaging with national journalists.
• Proven ability to assess risk, along with substantial crisis communications experience.
• Experience in brand awareness and reputation management.
• Experience in managing a team and delivering against targets.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more

Let's work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 15 April 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.