Account Handler

Job Title: Corporate Account Handler

Location: Colchester

Salary: Up to £50,000

About the Company:

This role sits within a respected commercial insurance organisation known for its strong presence across the mid-market and corporate space. The firm is widely recognised for supporting businesses through complex commercial risk, offering bespoke solutions and a collaborative culture built around growth, client care, and technical excellence.

Role Summary:

You'll manage the full administration of commercial clients' insurance requirements, from enquiries and renewals to quotations and mid-term adjustments. Working with both Mid-Market and Corporate clients, you'll play a key role in helping businesses navigate evolving risks while contributing to a forward-thinking, supportive team environment. Hybrid working is available from the Colchester office.

Key Responsibilities:

• Monitor renewals and new business activity to support forward planning and ensure smooth client journeys

• Oversee timely and accurate documentation production, helping clients stay protected and compliant

• Handle market and third-party queries and prepare high-quality supporting documentation

• Plan and coordinate your workload to support team objectives and service-level standards

• Maintain client files and credit control processes to ensure accuracy and compliance

• Work closely with Account Executives on renewal strategy, attending client meetings where required to strengthen relationships and outcomes

Requirements:

• Strong customer-focused mindset with the ability to work independently under pressure

• Confident communicator with the ability to build strong relationships across clients, colleagues and insurers

• Willingness to learn and support junior team members

• Solid technical commercial insurance knowledge

• Maths and English GCSEs (or equivalent)

• A-levels and Cert CII (desirable)

• Acturis experience (preferred)

If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet.

Related Job Titles: Commercial Account Handler, Corporate Insurance Handler, Commercial Broker, Client Advisor - Commercial, Mid-Market Account Handler