Client Service Lead

Are you a strategic leader with a passion for operational excellence and financial services? Ready to take charge of a high-performing team and drive innovation in public sector fund management?

We're looking for a Client Service Lead to oversee a dynamic Business Operations Unit responsible for administering loans, deposits, and fund management services. This role is pivotal in ensuring the smooth delivery of financial operations, maintaining high performance standards, and leading the rollout of an automated system for deposits and loans.

You'll be at the heart of a team that supports critical financial services, working closely with internal experts and external stakeholders to deliver accurate, timely, and impactful results.

This is your opportunity to:

• Lead a skilled team and foster a culture of continuous improvement.
• Manage daily operations and investment activities across key financial services.
• Drive process automation and operational enhancements.
• Collaborate with senior stakeholders and contribute to strategic policy development.
• Ensure compliance with audit and risk management requirements.
• Influence the future of public sector financial operations.

You'll bring:

• Proven experience in client service and financial operations.
• Strong leadership and stakeholder management skills.
• A proactive approach to process improvement and automation.
• Excellent attention to detail and delivery focus.
• Intermediate Microsoft Office skills and financial reporting capabilities.

A degree in a relevant field is preferred but not essential.

Ready to lead with impact? Apply now to become the Client Service Lead and shape the future of public sector financial operations.

Submit your application by 30 August 2025 Interviews to be held week commencing 15 September 2025