Join us as an Assistant Relationship Director in Lombard Unit Stocking
- Specialising in asset finance specialist sectors, we’ll look to you to put our customers at the heart of everything you do
- You’ll be providing vital administration support to your team, maintaining high levels of accuracy and attention to detail
- Hone your existing relationship management skills and advance your career in this exciting, fast paced role
- Although some of your time may be spent working from home, you’ll also spend one day each week, or as required, working from the office to collaborate and connect with your colleagues
What you'll do
You’ll be working with managers to achieve business wins, through the development and management of portfolios. By maintaining and updating client records with any changes, you’ll be making sure that client satisfaction and service levels are maintained, and bad debts are kept to a minimum.
As you develop into your role, you’ll be sharing best practices and coaching less experienced people in your team.
You’ll also be:
- Resolving any client queries in an accurate and timely manner
- Assisting in the client take-on process and making sure all new client documentation is raised accurately
- Managing the effective chasing and logging of returns
- Making sure that audited and managed accounts are received and analysed on time
- Supporting the team to achieve the targeted income growth objectives
The skills you'll need
To be successful in this role, it would be advantageous to have specific knowledge and experience of invoice finance. If you have book keeping and accountancy experience, this would be a great advantage, but crucially, you’ll have a strong sense of customer service awareness.
You’ll also be expected to have:
- Technical knowledge of all relevant products
- Good numeracy skills with an eye for detail
- Strong risk awareness
- The ability to work as part of a team