Shift Supervisor

Shift Supervisor - Vauxhall £32,000 - £34,000 Package

An exciting opportunity up for grabs for an evolving brand in the Vauxhall area.

Job Purpose:

• Shift Supervisors are responsible for the overall performance of dark stores during their dedicated shift and, therefore, are one of the key drivers of our clients continued growth.
• To be successful in this role, you will need to have a passion for motivating people, strong communication skills and a determination to achieve great results and create an exceptional customer experience.

Main Accountabilities and Responsibilities:

• Supervise your assigned Store during your shift, including motivating, guiding and leading your store team
• Ensure customer orders are correctly prepared whilst being acutely aware of the SLAs and KPIs the store operates
• Owning stock management - from inbounding and putaway to cycle counting
• Provide end of shift reports to the next incoming Shift Manager
• Check staff resourcing ahead of time and resolve any issues.
• Ensure correct attendance management procedures are followed when issues arise
• Practising Health & Safety as a maximal priority
• Manage and report on performance during the shift - including escalation of issues
• Liaise with the Store Operations Manager regularly to discuss performance improvements

Skills, Experience and Attributes:

• Previous experience managing front line operations teams whilst meeting demanding performance standards
• Experience in the Food, Retail, Hospitality or Warehouse environments (or similar live operational environments).
• Strong leadership skills with the ability to motivate and inspire a team by being personally invested in their success
• The ability to confidently and independently lead shifts
• Strong problem-solving and organisational skills
• Flexibility to be available for morning, daytime and night-time shifts