Commercial Vehicle & Motor Vehicle Technician

We are a main franchise holder for various brands of commercial vehicle and passenger vehicle.

Crawfords are seeking an experienced Commercial Vehicle & Motor Vehicle Technician in Writtle, Essex and Charing, Kent. You will be responsible for carrying out high quality servicing, diagnostics, and repairs on a range of commercial vehicles, motor vehicles, and agricultural machinery. This role supports the smooth operation of the service department by ensuring all work is completed efficiently, safely, and to manufacturer standards.

Technicians will diagnose mechanical, electrical, and hydraulic faults, perform routine maintenance, prepare vehicles for customer delivery, and complete detailed service reports. The role involves working closely with the service team, maintaining workshop standards, and delivering excellent customer service. As part of R W Crawfords' commitment to reliability and professionalism, the technician plays a key part in upholding the company's reputation for expert engineering support.

Key Responsibilities:

_Carry out scheduled service maintenance & inspection_
_Carry out fault-finding and diagnosis of customer concerns and vehicle defects_
_Complete pre-delivery inspections on new and pre-owned vehicles_
_Promote dealership services & products to customers_
_Service and repairs of ATV's & off-road / on road equipment_
_Tyre replacements and wheel alignment_
_Attend manufacturers' training courses_
_Complete job cards & work orders using various software platforms_
_Utilise laptop diagnostics and service systems - understanding of vehicle manufacturers wiring diagrams and technical documentation_
_Work alongside and communicate with customers, colleagues, manufacturers, and suppliers_
_Maintain a high standard of workshop housekeeping_
_Provide training and mentorship to junior technicians and apprentices_
_Understanding of BEV vehicles advantageous_

Experience and Attributes:

_Working on off road vehicles advantageous_
_Own tooling will be required, special tooling will be supplied along with PPE_
_A general level of computer literacy is required_
_Can use your own initiative and are efficient with time_
_Able to effectively communicate both written and verbally and be an active team member_
_To adapt and take on new skills and approaches and participate in training and development activities_
_To be flexible during busy times to work additional hours as required with the potential to go on a split shift pattern._

Package & Benefits

_Salary Starting from: £37,000.00 per annum, negotiable with experience_
_Working pattern flexible_
_Potential to grow with an upcoming business_
_22 days holiday, plus 8 days Bank Holiday_
_Company Pension_
_Employee Assistance Programme_
_Private Healthcare Plan_
_Company and Team Events_

Job Type: Full-time

Pay: From £37,000.00 per year

Benefits:
Company events
Company pension
Cycle to work scheme
Employee discount
On-site parking

Experience:
Automotive service: 1 year (required)

Licence/Certification:
Driving Licence (required)

Work Location: In person