Assistant Manager

Assistant Manager - Luxury Alcohol Store LondonAre you a charismatic and experienced retail professional with a passion for premium wines, rare whiskies, and high-end customer experiences? A prestigious luxury alcohol store are on the hunt for a talented Assistant Manager to help lead the team.This is a unique opportunity to be part of a luxury retail brand that blends world-class customer service with a curated portfolio of fine wines, rare spirits, and collectible whiskies. You'll work side-by-side with an experienced General Manager and be instrumental in building an iconic destination for connoisseurs and collectors alike.Role and responsibilities:

• Support the GM in leading, coaching, and growing a high-performance retail team
• Deliver exceptional customer service and product knowledge to a discerning clientele
• Help execute a dynamic marketing calendar, including tastings and exclusive events
• Collaborate on stock management, supplier relationships, and operational excellence
• Drive commercial opportunities and contribute to the store's ongoing success

Experience and expertise:

• WSET Level 3 (Wine or Spirits) or equivalent industry qualification (must have)
• At least 3 years of experience in premium retail or luxury hospitality (managerial)
• A deep passion for fine wines, spirits, and delivering a top-tier guest experience
• Strong leadership, communication, and sales skills
• Previous experience in luxury hotel bars or as a sommelier is highly desirable

What's In It for You?

• Competitive salary + bonus (£37-40,000 per annum plus bonus)
• Work in one of London's most exclusive districts
• Grow your career in a luxury-focused, customer-first environment
• Join a brand on an exciting growth journey
• 40 hours per week (availability required for evenings, weekends, and public holidays)