4 Nights on 4 Nights off Express Operator

Freightserve recruitment are looking for a Night Shift Express Operator for a well-established Freight Forwarder. The company is based in the Heathrow area.

Key Tasks/Responsibilities:-

Day to Day responsibility for customer service delivery to Express Clients

Management of operational shared email Inbox, and procedural work flows of consignments

Follow up and resolve all operational issues / customer service concerns raised by the customer

Responsible for Sales Invoicing on a timely basis and job costing accuracy

Processing of import/export documents and creation/submission of Customs Entry Declarations

Keep up to date with Market trends, products, services and news.

Establish and Maintain Internal and External Relationships.

Fully Document attributed client's business processes and requirements.

Ensure all HMRC Export and Import entry regulations are met, through self-auditing

Ensuring accuracy of Export and Import entry declarations through self-auditing

Monitor inbox and make sure emails are answered in timely manner

Required experience:-

1. Excellent communication and organisational skills.
2. Excellent AOG/NFO & Express Knowledge
3. A mature and professional manner.
4. HMRC Customs Procedural knowledge Including Entry submission Exp/Imp
5. Confidence with a computer including excel, CRM database, BoxTop and CDS.
6. Enjoy working with customers and building relationships. Must be able to work well within a target driven environment.

Working hours are 4 nights on 4 nights off 7pm - 7am or 6pm - 6am

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.