Business Systems Analyst / Application Support Specialist

Business Systems Analyst / Application Support Specialist Location: Milton Keynes Job Type: Full Time / Permanent / On Site Salary:Competitive

As a Business Systems Analyst / Application Support Specialist, you'll take on a hands-on, business-facing role where you'll work closely with teams across operations, finance, sales and warehousing. You'll play a key part in improving processes, resolving system issues, and supporting ongoing development of critical business systems.

This is an exciting opportunity for someone who enjoys working at the intersection of business and technology, making a direct impact on how systems support day-to-day operations.

• Act as the go-to expert for business systems, including ERP and integrated platforms
• Work with stakeholders to understand challenges and drive process improvements
• Investigate and resolve 2nd/3rd line system issues
• Support system upgrades, enhancements, and new implementations
• Analyse data and produce insightful reports to support decision-making
• Test system changes to ensure performance, reliability, and smooth operation
• Deliver user training and improve system adoption across teams

• Experience working with ERP systems (e.g. Sage, SAP, Oracle, or similar)
• Background in systems analysis, application support, or business analysis
• Strong problem-solving and troubleshooting skills
• Comfortable working with data and databases (e.g. SQL)
• Able to communicate effectively with both technical and non-technical stakeholders

• Experience with Sage X3
• Exposure to e-commerce platforms (e.g. Shopify, Magento)
• Understanding of finance, supply chain, or warehouse operations

• Opportunity to play a key role in system and process improvement
• Work across multiple business functions
• Collaborative and forward-thinking team environment
• Ongoing learning and development opportunities

If you're passionate about improving systems and driving business efficiency, we'd love to hear from you.

Apply now or get in touch for more information.

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