Night Porter

NIGHT PORTER required for a Hotel located in the outer Guildford / Godalming area, Surrey.

As Night Porter you will be working as part of the nights team, helping to ensure excellent standards of guest care from 10pm until 7am, 5 days per week.

Working under the direction of the Night Services Supervisor with responsibility for fire safety, security, hotel reception and guest care during their shift. This is a responsible role requiring someone with excellent customer service, communication and organisation skills with energy to deliver service throughout the night in a friendly professional manner.

Duties include;

• Security and safety of the premises
• General hotel reception duties including; checking in and checking out guests, switchboard duties and out of hours reservations enquiries
• On request service of light refreshments and beverages and bar drinks to resident guests after the bar/kitchen has closed
• Assist with conference room setup and service ensuring all rooms are well presented for the morning shift
• Assist with the restaurant setup when required so it is fully prepared and presentable for Breakfast guests
• Ensure the public areas are clean and tidy ready for the start of the day
• To be the person responsible for fire safety and implementing fire evacuation procedures if ever required during the night adhering to the Hotels Fire Evacuation Plan
• Action or report any health and safety issues found during the security rounds to the Duty Manager/Maintenance Manager
• Carry out minor maintenance tasks during the night such as replacement of light bulbs in public areas

Requirements

• Working 5 nights, 42.5 hrs per week from 10pm to 7am including weekend shifts
• Smart appearance
• Excellent communication and customer service skills
• Energy and enthusiasm for customer service
• Computer literacy (training will be given on our systems)
• A mature and responsible approach to managing the hotel overnight
• Able to provide two excellent work references, including most recent employer

Salary for this role of NIGHT PORTER is given as 25,300 / per annum (plus a share of the monthly service charge payment). Additional Company benefits. Possible live in available according to availability. TRANSPORT will be required due to location and shifts if living out in the local area.

Please send an up to date copy of your Curriculum Vitae.

N.E. Recruitment is acting as an Employment Agency in relation to this vacancy

We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration.

Candidates must be eligible to live and work in the UK