Room Attendant - Crowne Plaza Marlow - Marlow, Buckinghamshire

Room Attendant - Crowne Plaza Marlow - Marlow, Buckinghamshire

Location Description

• Crowne Plaza Hotel Marlow, Buckinghamshire

The Hotel with a magnificent lakeside location, has 168 spacious bedrooms, a Conference Centre with 8 meeting rooms , Quad Wellness & Spa facilities and a the Glaze One AA Rosette restaurant and a busy Aqua Bar & Lounge.

Marlow station is also within walking distance of the hotel.

Job Description

As a Room Attendant, you will play a vital role in ensuring cleanliness, tidiness, and the ultimate satisfaction of our esteemed guests in our hotel. Your meticulous attention to detail and unwavering dedication to providing exceptional service will create an unforgettable experience for our guests.

At TROO Hospitality, we cherish and uphold our core values of Loyalty, Integrity, Versatility, and Excellence, and we eagerly seek individuals who exemplify these values in all aspects of their work.

About the role:

• Clean and tidy assigned hotel rooms according to established standards and procedures, reflecting our commitment to excellence.
• Make beds, change linens, and ensure all amenities are replenished with a keen attention to detail.
• Vacuum carpets, dust furniture, and clean surfaces to maintain a neat and inviting environment.
• Sanitise bathrooms, including toilets, showers, and sinks, ensuring guest health and safety.
• Report any maintenance issues or damage promptly to the appropriate department.
• Respond promptly to guest requests and ensure their needs are met, demonstrating our commitment to providing exceptional service.
• Maintain a friendly and professional attitude while interacting with guests, reflecting our values of loyalty and excellence.
• Collaborate with other team members to ensure efficient and smooth operations.

Troo Benefits

• Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
• Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the IHG portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
• Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.