IT Support Engineer

IT Support Engineer / Service Desk Support Engineer (2nd & 3rd Line)

As a Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on.

You will be comfortable in taking responsibility for the IT Support within the business, and have a passion for solving problems.

Our IT Support Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth.

You will have:

• Solid experience as an IT Support Engineer within an MSP environment (Essential)
• Experience in working to SLA's .
• Experience of supporting multi-site clients.
• 2nd - 3rd Line Support is essential.
• A valid UK Driving License.

Desirable experience/qualifications:

• Any Microsoft certification (MCSA, MCSE, VMware etc.)
• Network Support (Ideally comprehensive Cisco Networking tools)

Technical Skills Required:

• Office 365 / O365
• Citrix and Hyper-V
• Hand-held device support
• Windows Server
• Active Directory / AD
• MS Exchange
• Firewalls
• Network Support

As part of the role, you will be rewarded with the following:

• An attractive starting salary!
• A chance to learn new technologies & techniques
• Personal training budget
• A fun, dynamic working environment.
• Excellent career progression
• Regular salary re-views
• Attractive holiday entitlement
• Excellent work life balance
• Hybrid Remote Working (UK ONLY)

Skills:

Office 365 / O365, Citrix and Hyper-V, Handheld device support, Windows Server, Active Directory / AD, MS Exchange, Firewalls, Network Support