Consumer Intelligence Manager

Consumer Intelligence Manager

£39,000-£44,000 plus benefits

Reports to: Senior Insight manager - Consumer Intelligence and Innovation

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 01st February :55.

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: two stage interviews

Interview date: first stage week commencing 9th February

At Cancer Research UK, we exist to beat cancer.

We're looking for an inspiring Consumer Intelligence Manager to support Cancer Research UK to make effective use of consumer and audience insight by synthesising, and sharing knowledge effectively across teams within the Marketing, Fundraising and Engagement Department.

Working closely with the Senior Insight Manager, Consumer Insight & Experience Lead and wider CIX team, this role contributes to transforming research and data into accessible, actionable intelligence that informs decision making and strengthens understanding of MFE's audiences.

What will I be doing?

• Support the Senior Manager in managing the CIX Team's Horizon Scanning content, identifying and translating emerging consumer trends into actionable insights that are relevant and meaningful within the organisational context.
• Work with the Senior Insight Manager and CIX colleagues to implement processes to organise, synthesise, and disseminate consumer data and research findings across MFE, enabling data-driven decision-making and strengthening organisational understanding of audiences.
• Assist with the design and management of a programme of test AI use cases for the CIX Team with a focus on insight synthesis and efficiency
• Manage the development, maintenance and promotion of the Insight Hub (SharePoint) as the central repository for insight, ensuring it is engaging, user-friendly, and enhanced through new technologies such as AI tools.
• Support and promote insight communication, contributing to internal insight communications (e.g. the Data Times newsletter) to embed a culture of data-led decision-making.
• Manage external insight tools and partnerships (e.g. TGI, Foresight Factory), ensuring effective use of data to enhance understanding of consumers and markets.

What are we looking for?

• An outward-looking and curious approach, with the ability to monitor and interpret external trends, research, and market intelligence to assess their potential impact on Cancer Research UK.
• Experience of synthesising and interpreting multiple sources of insight and data (quantitative and qualitative) to deliver clear, actionable analysis and strategic recommendations.
• Understanding of AI and automation tools for knowledge synthesis, search, and content management, or a strong appetite to learn and apply these technologies in practical ways.
• Knowledge management expertise, including experience designing or maintaining digital knowledge platforms (e.g. SharePoint) and developing processes or governance frameworks for managing information and insight.
• Strong written and verbal communication skills, with a demonstrable passion for storytelling and a creative approach to communicating insight in engaging, accessible, and visually appealing ways.
• Understanding of consumer and audience insight methodologies, including experience commissioning, managing, or interpreting market research projects across qualitative, quantitative, and mixed-method approaches

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please visit our website or contact us.

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