Global Retail Franchise Manager

Global Retail Franchise Manager, Up to £80,000 + Bonus + Benefits + Hybrid Working, Global Retail Company with Huge expansion plans, West London.

Global Retail Franchise Manager Global Retail Franchise Manager Global Retail Franchise Manager

We're searching for a Global Franchise Manager who's ready to step into a role of influence, strategy, and transformation-someone who's got the grit to manage complex partnerships, the insight to drive performance, and the passion to deliver the retail experience flawlessly across the globe.

If you've got a fire in your belly for premium retail, a head for franchise operations, and a heart for people-you may just be the Global Franchise Manager we've been waiting for.

As a Global Franchise Manager, you'll be the vital link between HQ, regional teams, and franchise partners in markets around the world. You're not just ensuring contracts are honoured-you're the guardian of excellence, performance, and brand integrity.

You'll blend strategic thinking with execution power, turning global initiatives into real-world success at franchise locations from Dubai to Paris, Seoul to São Paulo. You're the kind of person who doesn't just keep the machine running-you fine-tune it, optimise it, and elevate it.

Franchise Agreement Management

• Craft, negotiate, and lead the lifecycle of franchise agreements with precision.

• Track every detail-renewals, amendments, compliance-like a pro.

• Ensure franchisees deliver on every standard and every promise.

Performance Monitoring & Support

• Own the data. Understand the story. Drive the outcomes.

• Monitor KPIs, sales, and profitability across international markets.

• Spot what's lagging, spark what's working, and strategise what's next.

Global Program Implementation

• Partner with Ops, Training, Marketing, and Service teams to execute big.

• Launch global initiatives in local markets-consistently, flawlessly.

• Align performance triggers (like bonus structures or discounts) with precision.

Franchise Development Insights

• Use analytics to uncover growth opportunities and performance risks.

• Influence franchise expansion decisions with grounded, data-led insight.

• Collaborate with Legal and Finance to negotiate new deals that drive success.

Stakeholder Collaboration

• Be the trusted voice between headquarters and the field.

• Build influence without authority-by showing up, delivering value, and leading with integrity.

• Empower franchisees and regional teams with tools, guidance, and confidence.

Strategic Contribution

• Help shape the global retail strategy from a franchise lens.

• Share market intelligence, lessons learned, and success stories across the network.

• Be a catalyst for change, growth, and continuous improvement.

Travel & On-the-Ground Support

• Visit key franchise markets.

• Strengthen relationships.

• Elevate performance.

• Lead by example.

Qualifications & Background:

• Bachelor's degree in Business, Law, International Relations-or just raw experience that wins.

• Deep experience in franchise operations and contract management.

• A proven record with international partners-ideally in luxury retail or food & beverage.

• You speak numbers fluently: financials, KPIs, royalty structures.

• You understand the why behind the what.

• Strategic clarity + operational excellence = You.

• Adaptability in fast-changing environments.

• Influence that doesn't need a title.

• Communication that builds bridges and inspires action.

• Passion for premium retail, service, and the brand.