Prestige Service Advisor

Prestige Service Advisor

£32k basic with £8-10k bonus

West London

Permanent/Full Time

Working Hours: Monday to Friday (8am 6pm) / 1 in 3 Saturdays (9am 1pm)

Our client, a franchised Motor Trade group in West London , is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today!

Duties & Responsibilities:
• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.

Your Background & Skill:
• Proven experience working in a dealership, as a Service Advisor (1 year minimum).
• Experience using Kerridge 8.3, 1-Link or Coopers systems.
• Technical skills and experience are essential.
• Well-presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.

For further details on this Prestige Service Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Recruitment Consultancy.