Programme Coordinator

Programme Coordinator (Full-time, Permanent)

Location: Hybrid 1-2 days per week in London (Paddington)

Reports to: Head of Programme Delivery

Salary: £26-28K

About Our Client

Our client is reimagining leadership for the modern world - one built on empathy, inclusion, and empowerment. Their programme pairs business professionals with Future Leaders to learn coaching skills together and create a new generation of inclusive leaders.

They have supported 5,000+ young people and professionals across more than 200 organisations in 57 countries worldwide. Their clients include world-class brands like Google, Barclays, McKinsey, Uber, Meta, VMO2, Kearney, eBay, and PepsiCo. 2025 has been their most successful year yet, and they're ready to take their impact even further!

What You'll Do

Our client has an exciting opportunity for a highly organised and proactive individual to join them as a Programme Coordinator! As a core member of the team, you'll take ownership of multiple programmes and their activities, ensuring their successful delivery from start to finish.

You'll provide a high-quality experience for participants while keeping operations and logistics running smoothly, and you'll work closely with various internal teams to ensure programme delivery meets client expectations and supports lasting relationships.

Ready to make an impact? Download the full Job Description here!

How to Apply

Excited to join our client? They'd love to hear from you!

• Submit your CV and a covering letter telling them why you're interested and what you would bring to the role.
• Shortlisted candidates may be invited to a brief screening call and/or submit a short recorded video.
• The process typically involves 2 3 conversations via phone, Zoom, or in person.
• References and DBS checks will be requested upon a successful offer.
• Potential Start Date: Jan 2026
• Applications are reviewed on a rolling basis apply today!

Key Responsibilities

• Interview and onboard Future Leaders, learning about their interest and motivation.
• Be the main point of contact for all participants, coordinating activities and keeping them informed.
• Support facilitators in delivering sessions by ensuring smooth operations (e.g., breakout rooms, tech support).
• Monitor attendance and engagement, and troubleshoot and resolve challenges.
• Gather, summarise, and translate feedback into actionable insights.
• Work closely with the Account Management team ensuring smooth, joined up delivery.
• Provide concise, professional updates on programme progress, outcomes and challenges.
• Build strong relationships with Future Leaders, professionals, facilitators, and the team internally.
• Capture feedback on facilitator delivery, recognising its impact on programme success.
• Document and improve operations and processes, helping drive efficiency and best practices.

Who Our Client is Looking For

Must-Haves

• Passionate About Social Impact Motivated to make a difference and work for a purpose-driven organisation.
• Attention to Detail & Proactive Takes initiative, anticipates challenges and finds solutions.
• Strong Communicator Confident in engaging with professionals and young people.
• Team Player Works collaboratively in a tight-knit, mission-driven team, supporting colleagues proactively.
• Data-Driven Uses feedback and programme insights to inform improvements, enhance outcomes, and demonstrate impact.
• Commercially Aware Interested in how social enterprises work and takes proactive action to help programmes succeed.
• Experience in an office-style environment Some exposure to professional settings and comfortable with digital tools.

Nice-to-Haves

• 1-2+ years experience in programme support, delivery or administration.
• Experience in organising, coordinating or managing projects or programmes, with a focus on smooth execution and collaboration.
• Familiarity with roles that involve motivating and engaging young adults and/or learners in programmes or initiatives.
• Experience with CRM systems like Salesforce or similar.
• A keen eye for process improvement to enhance delivery.

Benefits & Flexibility

• Social Impact & Purpose: make a real difference.
• 37 Days holiday including your birthday, bank holidays and the period between Xmas & New Year.
• 1 Day in the London office per week, with access on other days when required.
• Flexi Fridays with limited internal meetings and reduced working hours.
• 3 Work From Anywhere Weeks, including 1 International Week working across time zones.
• Work from Home Cash Allowance.
• Personal Development Plans across the team to focus on person growth.
• Dedicated External Senior Mentor for every team member.
• Internal Coaching support.
• Regular Team Socials & Wellbeing initiatives.
• Potential for EMI share options.
• Hundreds of perks, discounts and freebies from pirkx.
• 24/7 counselling and mental health support.
• 24/7 telephone and online GP and prescription service.

Our Client's Commitment to Inclusivity

Our client has 5 core Values: Own it, Embrace Challenge, Be Intentional, Be Human and Practice What they Preach. As an organisation that trains people to use coaching as an inclusive leadership tool, they want to create an environment where everyone, from any background, can do their best work. They believe having a diverse team is the right thing to do and support diversity in all forms, including socio-economic background, gender, race, disability, age, religion, sexual orientation and life experience so they welcome and encourage applications from people of all backgrounds.