Troubleperson

80666 - Troubleperson

This Troubleperson will report to the field staff supervisor and will work within network operations based in our Croydon office. You will be a permanent employee in our UK Power Networks team.

You will attract a salary of 45,118 (Plus Shift Allowance) per annum, outer London weighting per annum and a bonus of 3%

If you are successful, you will need to undertake a medical and DBS reference check

Close Date:.13/04/2025

We also provide the following additional benefits

• 22 Days Annual Leave plus bank holidays.
• Reservist Leave - Additional 18 days full pay and 22 unpaid
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers' products
• Discounted gym membership
• Employee Assistance Programme

UK Power Networks

UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England.

We invest more than 600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.

Job Purpose

The position, working as part of the Croydon Area team will manage the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks. After a period of training, you will manage the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV.

Principal Accountabilities:

• Location of faults on the Distribution network
• The restoration of HV & LV supplies
• Test and switch on the HV & LV network - and understanding the results of the tests and acting appropriately
• Any other relevant jointing duties
• Supervise excavating teams
• Understand operational and 1:500 diagrams
• LV and HV jointing
• Use IT equipment including TDR, LV Faults sniffer and FFE equipment
• Immediate supervision of a working party

Qualifications:

The following skills and attributes are important to this role

• City and Guilds 2339, formally 232,
• IOSH Managing Safety or be willing to undertake a course of study to achieve thi
• Streetworks qualification Units 1, 2, 3 and supervisor
• Flexibility and able to work alone and in a team environment
• Ability to problem solve in a practical way
• Able to work under pressure
• Must have a clean driving licence

Personal Characteristics:

The following are important attributes for this role:

• Strong safety focus required
• Must be customer focused
• Must be willing to undertake standby duties