Technical Account Manager

Tamworth (Office-Based with UK Travel)

An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector.

This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK.

Reporting to the UK General Manager, you will:

• Deliver training to contractors and specifiers
• Conduct site inspections, surveys, and produce detailed reports
• Manage technical complaints and quality control
• Develop new contractor users and support distributor partners
• Monitor projects with clients and contractors
• Maintain CRM systems and contribute to case studies and social media
• Support onboarding and training of new employees

You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives.

• Confident, tenacious and comfortable approaching new prospects
• Strong relationship-builder at all levels
• Highly organised and able to work to deadlines
• Team player with the ability to work independently

Experience Required:

• Specialist knowledge in timber repair / rot repair / joinery restoration
• Understanding of paint systems
• Knowledge of the UK application sector
• Strong training and presentation skills
• CRM experience essential
• MS Office proficiency (CAD desirable)
• Minimum 3 years' relevant experience
• GCSE (or equivalent) English and Maths