Practice Manager


Company 

CROWD CREATIVE

Location 

London

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

Job Requirements/Description

About The Role:

We are working with a mid-sized, highly desirable, design-focused architectural studio that specialise in a variety of ground-breaking cultural projects internationally. They are now seeking a Practice Manager to play a pivotal role in the operational, HR, and organisational running of the practice.

Working closely with senior leadership, you will take ownership of the day-to-day management of the studio, ensuring that people, processes, and operational systems run smoothly. This is a fantastic opportunity for someone who enjoys autonomy, thrives in a fast-paced creative environment, and is motivated by building a well-supported, well-organised, and high-performing studio.

The ideal candidate will be proactive, confident, and hungry for a challenge - someone who can bring structure, clarity, and energy to the role while maintaining a warm, people-first approach. The practice has a collaborative, inclusive culture, making this an exciting environment for a motivated operations professional looking to make a meaningful impact.

Key Responsibilities:

  • Oversee day-to-day studio operations, ensuring the practice runs smoothly and remains a welcoming, well-supported environment
  • Manage HR processes including onboarding, offboarding, contracts, performance cycles, and maintaining accurate staff records
  • Support leadership with recruitment coordination, wellbeing initiatives, and broader culture-building activities
  • Liaise with external finance teams on bookkeeping, payroll, invoicing, and financial reporting while monitoring budgets and operational spend internally
  • Coordinate facilities, suppliers, insurance, contracts, and IT support, ensuring all systems and processes are up to date and effective
  • Lead on compliance, health & safety, risk assessments, and operational policy updates
  • Plan and deliver internal events, meetings, and studio socials, fostering a positive, collaborative culture
  • Work closely with directors on strategic and operational initiatives, identifying opportunities to improve efficiency and practice-wide workflow

Key Skills / Requirements:

  • Previous experience in a practice / studio management, or an operations role within architecture, design, or the wider creative industries
  • Strong organisational, operational, and people management skills
  • Confident across HR processes; CIPD advantageous but not essential
  • Comfortable liaising with external finance providers; experience managing budgets or financial admin
  • Excellent communication, problem-solving, and relationship-building skills
  • A proactive, hands-on attitude with the ability to work independently
  • Collaborative, approachable, and calm under pressure

To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).

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Company 

CROWD CREATIVE

Location 

London

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

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