Housing Officer

Good Afternoon,

I am currently representing Tower Hamlet Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Housing Officer this role will be Hybrid E1 1BJ

The right candidate will:

• To be the first point of contact for own client portfolio in providing a full housing management service to homeless households living temporary accommodation, ensuring regular contact and information from first booking, accompanied viewings and sign-ups, to assistance and support with move on from accommodation.
• To act as a contact point for landlords in the management and provision of temporary accommodation, ensuring that new properties are added to the property database and relevant sections advised of any new acquisitions; to be responsible for the efficient allocation and letting of temporary accommodation, and ensuring void periods are minimised.
• To resolve disputes between landlord and tenant, as necessary, including monitoring progress on works, ensuring a timely response to disrepair issues.
• To ensure customers receive, either directly or through referral to relevant teams/agencies, appropriate advice on their options, providing information in advance of permanent re-housing so that properties are suitable first time round, guiding choice based lettings bidding strategies
• To be responsible for vetting all properties ensuring that there are no outstanding Environmental Health or tenancy related issues
• To conduct property inspections, confirming landlord compliance with service standards, and the tenant s occupation of the property and compliance with conditions of licence including advising tenants on tenancy conditions and repairs.

We require the following:

Experience of managing a housing patch or caseload covering at least one of the following areas:

• Tenancy management
• Property management
• Income management
Knowledge of the principles and processes of managing rent accounts

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,