Application Systems Improvement Specialist

Job Advert: Application Systems Improvement Specialist

Location: Ealing
Contract Type: Temporary - 3 month likely extension
Contract Length: 3 Months
Daily Rate: 300 - 400 per day Umbrella (negotiable)
Working Pattern: Full Time - Flexible Hybrid model.

About Us:
Our client, a forward-thinking organisation in the Information Technology sector, is seeking a dedicated Application Systems Improvement Specialist. This role is pivotal in enhancing ICT systems and applications across various specialised areas within the Applications Team.

Purpose of the Role:
You will play a key role in improving service delivery, managing systems enhancements, overseeing release management, conducting acceptance testing, and providing third-line support. Collaborating closely with service areas and strategic partners, your contributions will align with the organisation's strategic goals.

Key Responsibilities:

• Develop and implement service improvement packages following industry best practises.
• Represent the Applications Team on relevant workstreams, collaborating with stakeholders as needed.
• Coordinate and manage incidents and problems related to specialist applications and software.
• Record, monitor, and resolve application software incidents, escalating as necessary.
• Conduct proactive problem analysis and propose innovative solutions.
• Interpret business and legislative requirements to create technical specifications.
• Assist in planning, testing, and implementation of new software and configurations.
• Maintain comprehensive process documentation for all developments.
• Ensure data integrity and support disaster recovery processes.
• Provide reporting and interpret data in a business context using enquiry languages and reporting tools.

Key Skills Required:

• Proficient in GIS MapInfo, StatMap suite, Oracle/SQL, and IDOX data.
• Strong background in ICT systems improvement and applications management.
• Experience in business analysis, software implementation, and acceptance testing.
• Familiarity with change control, impact analysis, and data integrity management.
• Knowledge of security management, incident management, and problem analysis.
• Ability to coordinate user testing and manage disaster recovery processes.

Ideal Candidate:
The ideal candidate will possess a strong analytical mindset, excellent problem-solving skills, and the ability to collaborate effectively with diverse teams. You should have a thorough understanding of systems and processes within the designated specialist areas, as well as the ability to communicate technical concepts to non-technical stakeholders.

Why Join Us?
This is an exciting opportunity to contribute to impactful projects within a dynamic environment. If you have a passion for ICT systems and are ready to make significant contributions to our client's success, we encourage you to apply.

How to Apply:
To express your interest in this role, please submit your CV and a cover letter outlining your relevant experience and skills.

Note:
This role does not require a driving licence. Flexibility to work outside normal hours may be necessary.

Join us in shaping the future of ICT systems improvement!

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