Care Supervisor/Service Manager

Our Client is a fast-growing and highly regarded provider of supported living services, delivering high-quality, person-centered support to adults with learning disabilities, autism, complex needs, and mental health challenges. With referrals from 13 local authorities and services across Bedford, they are now seeking a compassionate and experienced Care Supervisor/Service Manager to lead a small cluster of supported living services.

Role: Care Supervisor/Service Manager - Supported Living

Location: Bedfordshire and Hertfordshire
Hours: Full-time, 40 hours per week
Starting Salary: 30,000 per annum

The Role

• Manage the safe and effective day-to-day operations of care and support for 5-7 individuals.
• Lead, supervise, and develop a team of Support Workers to deliver exceptional person-centered care.
• Work directly with service users, providing frontline support and guidance.
• Maintain and update care plans, risk assessments, and compliance documentation.
• Represent the organization at professional meetings and liaise with external agencies.
• Participate in a shared on-call rota to ensure service continuity.

Essential Criteria

• 3+ years of experience providing care for individuals with learning disabilities, autism, mental health needs, and complex behaviors.
• 2+ years of supervisory experience in a similar role.
• QCF Level 5 in Health & Social Care (or willingness to work towards it).
• A valid driving license (required).

Benefits

• Fully paid induction and ongoing coaching.
• Pension scheme and paid DBS checks.
• Free training, including the Care Certificate and NVQs
• Staff recognition awards and opportunities for overtime.
• Flexible shifts, including 8-hour and 12-hour options.
• Personal protective equipment provided.

Preferred Qualifications

• NVQ Level 4 or 5 in Health & Social Care.