Inside Sales Executive - Freight Forwarding


Company 

Willis Global Ltd

Location 

Colchester

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

Job Requirements/Description

Our client, who is part of a Multi-National organisation which offers Freight Forwarding & Logistics solutions, with a focus on international shipping and intermodal services, is looking to recruit an Inside Sales Executive Freight Forwarding to be based at offices in Colchester, Essex.

On Offer:

  • Competitive salary based on skills and experience
  • WFH Flexibility - 2 days working from home, 3 days in the office
  • 25 Days holiday plus bank holidays
  • Bonus scheme

Main Purpose of the Inside Sales Executive

  • Provide key support, guidance, service and rate solutions to the companies client base, account manage existing customer portfolios and secure ocean, European intermodal, European road & air opportunities accordingly.
  • Support the companies wider group to win new business by sharing market and rate information to drive growth, this includes support for RFI/RFQ requests as and when required.
  • Maintain close contact with existing customers and consistently practise up-selling to drive additional support from the current customer portfolio.
  • Organise client meetings in conjunction with the commercial manager, where and when required.
  • Apply and develop an entrepreneurial spirit to the role, engage with clients to unearth opportunities and seek to provide solutions to meet client needs.
  • Ensure all rate agreements are documented, saved and clear instructions are passed onto the operations teams for smooth handling of shipments.

Duties & Responsibilities of the Inside Sales Executive

  • Ensure that client interaction and communication levels are exemplary.
  • Engage with the operations team on a regular basis to ensure all are kept informed of client plans and challenges which are being faced.
  • Ensure client service levels are maintained in line with agreements and look for opportunities to exceed client expectations.
  • Assist with all new clients and when possible, meet with clients regularly to maintain relationship.
  • Support & manage certain projects and campaigns.
  • Ensure all invoice customer queries are dealt with in a timely and satisfactory manner.
  • Any other duties and responsibilities agreed from time to time.
  • Positively promote the company values.
  • Adhere to the agreed timescales for specific activities, ensuring standards are maintained.
  • Review existing processes and seek new solutions for changing requirements.
  • Ensure that you are aware of and adhere to the Company Health and Safety Policy.
  • Ensure housekeeping standards are always maintained.
  • Work with other areas of the business to improve relationships and efficiencies.
  • Any other duties and responsibilities that may be agreed from time to time.

To Be Considered:

  • Proven sales / business development experience within the freight forwarding industry experience is essential
  • Customer focused with excellent communication skills
  • Commercially aware

For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Company 

Willis Global Ltd

Location 

Colchester

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

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