Duty Manager
Location: FinsburySalary: £30,000 - £33,000 per annumHours: Monday to Friday, 9:00 AM - 5:30 PM
A prestigious and architecturally distinctive residential estate in North London is seeking a proactive and service-driven Duty Manager to support day-to-day operations and lead an on-site team. With its blend of heritage character and modern living, this development offers a unique and rewarding environment for the right candidate.
If you're an experienced property professional who thrives in a fast-paced environment and enjoys leading teams, resolving issues, and driving standards, this is a fantastic opportunity to grow within a respected and people-first managing agent.
What You'll Do:
- Oversee day-to-day operations across a high-density estate
- Act as the first point of contact for residents, contractors, and incidents
- Lead and support the on-site team, including Concierge staff, a Painter, and a Maintenance Operative.
- Support delivery of PPM schedules and M&E servicing routines
- Uphold health & safety compliance and estate presentation standards
- Contribute to client reporting, KPI tracking, and resident communication
- Collaborate with the Estates Director and assist with ongoing improvement projects
Who You Are:
- Experienced in residential block management or duty/site operations
- Confident managing teams, contractors, and day-to-day service delivery
- Familiar with PPM, M&E, and building services oversight
- Skilled in resident communication, client reporting, and KPI monitoring
- Proactive and hands-on, with strong organisational skills
- Open to feedback, adaptable, and solution-focused
- Experience on complex developments (beneficial but not essential)
- Understanding of fire safety and estate compliance (beneficial but not essential)
About the Development:
- Over 700 private apartments within a high-density, design-led layout
- Features include heritage architecture, commercial tenancies, and a resident-focused community
- A well-known site requiring active management, regular upkeep, and strong resident communication
- Current projects include fire safety works, historic maintenance recovery, and estate-wide improvements
What's on Offer:
- Health Cashback Scheme
- Group Life Insurance
- Training & Career Progression
- Annual Salary Reviews
- Gym & Retail Discounts
- Audible & Kindle Library Access
- Free Well-being Apps & Counselling Services
- Bonus Schemes for Referrals and Feedback
- Values-led, supportive, and tech-enabled team environment
Apply now to join a forward-thinking team delivering real impact to residents, clients, and the industry.
