Tourism & Customer Service Assistant

TEMPORARY - PART TIME Tourism & Customer Service Assistant

This is a fantastic PART TIME opportunity to work in a unique and inspiring environment, engaging with visitors while ensuring the smooth operation and security of a historic attraction.
This role is perfect for someone who is looking to work part- time Thursday to Sunday (09.30am - 5.00pm). You will be responsible for welcoming visitors, providing support in the visitor's food and picnic areas, and ensuring a smooth and enjoyable experience for all guests.
There are additionally responsibilities as a key holder, you will be responsible for and ensuring the premises are securely locked at the end of each day.

This is a temporary assignment that starts in March and ends in November.

Requirements
Available to work 4 full days
Customer service or hospitality experience
Team player
Good communication skills

Duties
Greet and assist visitors, providing information
Handle visitor inquiries
Assist with ticketing, admissions, and retail sales at the gift shop or entrance area
Monitor visitor flow and provide directions to ensure a smooth guest experience
Take on keyholder duties, including opening and securely locking up the site at the beginning and end of the day.
Conduct end-of-day security checks, ensuring all visitors have exited the premises.
Assist with emergency procedures, including evacuations if required.