Account Executive Platformer

Agency :

Havas Lynx

Job Description :

NOTE: YOU MUST ANSWER THE FOLLOWING QUESTIONS IN YOUR APPLICATION VIA COVER LETTER, FOR YOUR APPLICATION TO BE ACCEPTED.

PLEASE MAKE THE ANSWERS THE FIRST PAGE AND THE FOLLOWING PAGE, YOUR CV.

GOOD LUCK!

1. Why did you choose to apply for this role?

2. What skills and interests do you think you can bring to the role?

3. We would love to find out more about you and your future ambitions. Describe to us how taking part in this programme would benefit and impact your future goals.

ACCOUNT EXECUTIVE PLATFORMER

Reporting to Account Manager/Senior Account Manager

As an Account Executive at Havas Lynx Group, you are responsible for assisting in the day to day running of client accounts, providing an excellent level of customer service to our clients. You will progress assigned jobs through your agency's systems and procedures, liaising with internal teams and supporting the Account Manager (AM) as appropriate. You will have the ability to liaise confidently with internal teams, clients and suppliers where appropriate, whilst assisting the Client Services Team in the proactive management of project finance. From day one you will work with and support the wider Client Services Team (and agency) on key pieces of client work, gaining exposure to different types of projects, learning and developing key foundational skills that will set your career as an Account Executive off to the best possible start.

Main Duties:

Client management

• Be proactive in developing and maintaining a close and productive relationship where required with key client contacts, acting with integrity at all times and including the AM in communications/key decisions as appropriate
• Ensure that client requests are dealt with promptly and proactively, developing them into internal briefs with the support of your AM, to ensure expectations are managed in terms of speed and quality of response
• Prioritise gaining client sign-off at the relevant project stages involving the AM where appropriate
• Identify problems as they arise, bring them to the attention of the AM in a timely manner and work together to devise and implement a solution
• Ensure contact reports of key meetings and telephone conversations are prepared, checked by the AM and issued to the client within 24-48 hours
• Develop a thorough understanding of the client's business, supporting the AM in client communications as appropriate

Internal liaison & process

• Develop good working relationships with all disciplines including them in relevant discussions to ensure they can add value to the projects you are responsible for delivering
• Proactively develop your technical knowledge to be able to communicate with the Production Team effectively, involving the AM in communications as needed
• Working with the AM, ensure jobs are scheduled on time, to budget and are monitored using appropriate administration and financial procedures
• Align your priorities with the AM and using your time management skills, work to ensure deadlines are met, providing regular updates on progress
• With support from the AM, distinguish between a good and poor client brief before it is accepted
• Take thorough notes during internal and external meetings. Ensure clarity on agreed actions and progress these in a timely manner
• Support the AM to ensure research and background information is prepared for briefs / pitches / presentations

Quality & impact

• Ensure the work that you send to the client is completed in a timely fashion and is of the utmost quality, with high levels of accuracy and attention to detail
• Proactively develop your abilities so you are able to judge creative ideas of factual accuracy and relevance to brief, involving the AM as needed

• Before a project leaves the agency, work with the AM to ensure all mandatory requirements have been considered and acted upon in order to gain sign off by the relevant Production Lead and client
• Work collaboratively with others in the team to develop your craft to enhance the effectiveness of the work we produce
• Be aware of client and campaign effectiveness objectives in order to enhance the work we produce

Financial management

• With support from the AM, ensure timely, accurate quotations are prepared and appropriate client sign-off is sought
• Monitor ongoing costs throughout the projects you are working on, actively planning ahead and contributing in regular WIP review meetings
• Proactively maintain job numbers and job records
• Liaise with the finance team to produce accurate and timely invoices, working with the AM to contribute to the finance tracker and proactively deal with any financial queries as appropriate
• Maintain Agresso in a timely and accurate manner, encourage those working on your projects to do the same

Working as part of a multi-disciplinary team

• Support the AM in working collaboratively with internal Production Teams, for projects/tasks where you are responsible, to ensure client requirements are managed to realistic timescales and budgets
• Ensure that the Production Lead has the relevant information and competitor understanding, enabling them to add significant value to the project, consulting with the AM as appropriate

Understanding and working with the agency

• Demonstrate thorough knowledge of Havas Lynx Group credentials and be able to confidently explain the agency's portfolio of services to clients to grow accounts and bring in new business
• Understand the roles and responsibilities of other agency departments and manage their involvement in projects appropriately
• Ensure appropriate admin / briefing / scheduling procedures required by other agency departments are understood and adhered to at all times
• Understand and contribute to the goals of Havas Lynx Group

Training, industry knowledge and self-development

• Ensure that you keep up to date with relevant industry advancements, and proactively share this internally and externally, as appropriate
• Ensure you take advantage of any relevant internal training opportunities including, but not limited to
• Proactively pursue self-development and training opportunities, assuming joint responsibility with your line manager for regular performance reviews
• Actively develop and work towards the achievement of your personal objectives

Key Competencies:

Champion and contribute to the goals through embodying the following core skills, attitudes, and behaviours:

SKILLS

• Excellent written and oral communication skills
• A high level of attention to detail
• The ability to develop good relationships with others
• The ability to work independently and as part of a team
• Commercially aware

ATTITUDES

• Eager to learn and curious by nature
• Open to constructive feedback
• Positive and professional at all times
• Eager to expand skillset and experience
• Passionate about the role you play in your agency

BEHAVIOURS

• Unafraid to ask questions
• Take direction well
• Good level of initiative
• Proactive and collaborative approach

In addition to the duties and responsibilities listed, the job holder is required to perform other duties as assigned by management.

On the Platform programme, you'll benefit from:

• A dedicated Buddy
• Introductions and breakfasts with Senior Leaders
• Pastoral Support
• Free breakfast in the office
• Wellbeing and mental health support
• Yulife - wellbeing app
• Employee assistance programme

Training and Development sessions

• Communication
• Productivity
• Goal Setting and Objectives
• Career Development
• Diversity, Equity & Inclusion
• Networking
• CV & LinkedIn
• Industry Insight sessions
• Group Project

As an equal opportunities employer, we are committed to a diverse workforce and a barrier-free recruitment process. If you require any reasonable adjustments made to the recruitment process, please let us know

Contract Type :

Intern

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.