Customer Service Advisor - Colchester

Customer Service Advisor - Colchester

As market activity begins to increase, we will be looking for a customer service advisor.
As a Customer Service Advisor, you will play a key role in ensuring customers receive a positive experience. This involves engaging with customers across various platforms, addressing their enquiries, and supporting their needs with professionalism and empathy.
Key Responsibilities:

• Provide effective and friendly customer support through multiple communication channels.
• Build relationships with customers to foster loyalty and trust.
• Collaborate with internal teams to resolve customer concerns efficiently.
• Stay informed about company policies, products, and services to offer accurate information.

Requirements:

• Excellent communication and interpersonal skills.
• A proactive and customer-first approach to problem-solving.
• Ability to adapt to changing customer needs and technologies

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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