Office Operations Manager


Company 

HAYS

Location 

London

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£60,000 - £70,000 Per Annum

Job Requirements/Description
Newly created position for a leader in the legal sector

Your new company
A leading organisation in the legal sector who are recruiting as they continue to expand their back office operation.
Your new role
This is a hugely varied role where you will pick up a hugely varied workload. Your key duties will include:

  • Manage relationships with landlords, oversee maintenance, furnishings, inventory, procurement, and physical security.
  • Supervise reception and cleaning staff, support space planning, internal moves, and lease-related processes.
  • Oversee outsourced IT provider, manage IT procurement, telecoms, and act as secondary authority on IT policy and security.
  • Act as deputy to COO in disaster recovery, business continuity, and data breach scenarios.
  • Support recruitment, onboarding, appraisals, contract administration, HR records, and benefits.
  • Manage service contracts and procurement activities, including maintenance, cleaning, and reception services.
  • Assist with budgeting, forecasting, financial reporting, and deputise in banking and audit relationships.
  • Administer telecoms and mobile contracts, and ensure smooth operation of IT and office equipment.
  • Assist with policy development, compliance tracking, and process documentation.
  • Prepare management reports, support internal committees, and assist the COO with regulatory and compliance work.
  • What you'll need to succeed
  • Proven experience in facilities, IT, HR, or operations management within a legal or professional services environment.
  • Strong organisational and multitasking skills, with the ability to manage service providers, contracts, and compliance processes effectively.
  • Demonstrated ability to support senior leadership, including deputising in areas such as business continuity, financial oversight, and regulatory matters.
  • Excellent interpersonal and communication skills, with experience liaising with landlords, outsourced providers, and internal stakeholders.
  • Proficient in managing IT systems, HR databases, and financial reporting tools, with a proactive approach to problem-solving and continuous improvement.
  • What you'll get in return

    What you need to do now

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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    Company 

    HAYS

    Location 

    London

    Employment Hours 

    Full Time

    Employment Type 

    Permanent

    Salary 

    £60,000 - £70,000 Per Annum

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